Page 13 - 《消防月刊》-2018年7月號

工作研討

工作研討

Work Discussion

全國救災救護指揮中心 Work Discussion

執勤人員勤休

現況分析

Analysis of the on/off Duty Time of the Duty
Officers in Rescue Command Centers Nationwide

◎文 / 內政部消防署 廖易翔
◎圖 / 廖易翔提供

˄ජʺৎ௢Յჼ̣d๝าٙජΈක઼ɓ˂ٙҏ࿇dʦ˂ٙЫϞွཱི෗ ? ๟௪λܿ኷ʦ˂ٙ΂ਕ෗ ?
຅ɽ࢕๟௪ۃֻІʉٙ੪ЗࣛdऊԣҔ̃ࡁ͍ҁϓʹટd׮ഹह኱ٙԒ᜗Ϋ࢕;ࢹd݌˚ɓ዆

˂ٙԔ௶ڧ႙˼ࡁٙԒːdऊԣʈЪৰəࣛගڗʘ̮dࠦ࿁΢၇ၡܢԫ݂d࿁ʫːପ͛ٙᏀɢɰڢ
ɓছʈЪঐ޴ˢf

હӨહᚐාਕܸ౨ʕː ( ˸ɨᔊ၈ܸ౨ʕː ) ٙੂාࡰࡁࠋபաଣ͏଺ࣩ΁dл͜ཥ༑՘п͏଺
ஈଣ΢ධɽʃԫ݂dᛓৎԸჀᕦШਂৎԸɓᓃɰʔჀᕦdৰəცࠅ޴ᗫਖ਼ุ̮dһცࠅߗːၾ͏଺

๖ஷdˏኬ͏଺౤Զ޴ᗫٙৃࢹd˸лહӨɛࡰኋ஺Ⴜֻତఙஈໄfڗࣛග৷ᏀɢٙʈЪ࿁Ԓ᜗Ϟ
ɓ֛ٙᅂᚤdੂාࡰٙʈЪᐑྤ௰੬೯͛ٙఱ݊ွेʔԑʿЪࢹ૿඾d˸ɨఱွेʔԑձੂාࡰٙ

ා;ࣛගਂᔊఊʧୗf

The sun is rising with the birds singing around, and the day begins with warm sunshine. Did
you sleep tight? Are you ready for today’s mission?
When people leave for work in the morning, the firefighters have just had the handover done
before dragging their exhausted bodies to go home. The hard work of the whole day yesterday
erodes their minds and bodies. In addition to the long working hours, firefighting personnel handle
various emergencies, and the psychosocial stress they have to cope with is much more than
workers in many other job sectors.
The duty officers of the Rescue Command Center (hereinafter referred to as the Command
Center) are responsible for accepting the cases reported by people and help them to deal with
various accidents over the phone. However, the job is not as easy as it sounds. In addition to
relevant professional knowledge, the job requires that the duty officers should be patient when
communicating with people and guiding them to provide necessary information, so that the disaster
rescuers could rush to the accident scene as soon as possible. Long working hours and high
pressure has a certain impact on the health, and it is not uncommon that the duty officers suffer
from sleep deprivation and irregular work schedules. The following is a brief introduction to sleep
deprivation and the on/off duty time of the duty officers.

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FIRE SAFETY MONTHLY 消防月刊 11